Please be aware that if you request that goods are left safe, MI Supplies Ltd cannot claim for missing items or damage to your parcel. You can then re-arrange delivery for another day or collect your goods from your local depot. If there is nobody in when the couriers call, they will leave a card or contact you via your phone. If you have a problem with a delivery or with goods damaged in transit, send us an email to where will do our best to assist you. Any orders refused at time of delivery, any refunds required would have any authority and courier costs removed from your refund. Please check with your local tax authorities if you need guidance. ORDERING FROM OUTSIDE OF UK & EUROPE? - Although this is not always the case, please bear in mind you may have taxes to pay, based on your inbound delivery country. We will REFUND you, the VAT charge that will have been applied in your basket. This will be your applicable VAT rate, incoming duty and any affiliated costs based on country of origin of the product. The ruling also states, orders for EU countries over 150 EUR, require payment of duty and taxes to your delivering courier prior to delivery. You do not need to worry about any extra charges at time of delivery, we manage all of this for you. You will have been charged VAT based on your delivery country's rate. ORDERING FROM THE EU & REPUBLIC OF IRELAND? - Please note as per EU VAT IOSS rules, MI ensure that all orders UNDER 150 EUR, we look after all VAT charges and taxes. However, please note when you enter your address in the basket you are deducted the value of UK VAT. Please note if you are not in the UK and in the EU/Republic of Ireland you may be requested to pay customs duty upon arrival of your parcel. Please note we do not deliver to Russia, Africa or South Africa. We reserve the right to cancel and refund your order in full, if we have difficulty in despatching to particular worldwide addresses. We deliver to all EU countries and the majority of countries Worldwide. This means if your location is Northern Ireland, Scottish Highlands etc, you get the same free shipping option as every other customer. This is to every postcode in the UK, regardless of location. We offer Free UK shipping on orders over £115 in the UK.
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